Insights on Strategy & Technology
Expert perspectives on digital transformation, business operations, and cutting-edge technology from the PCG team.
Technology should be a joy to use, not a burden
Technology should be a joy to use, not a burden! Bill Gates' vision aligns perfectly with ours at MindRift. We design user-friendly solutions that y...
Presence ≠ Productivity
Presence ≠ Productivity Your team shows up on time. But are they working on the right things? Modern time tracking goes beyond "clock in, clock out....
You track attendance
You track attendance. But do you know where your time investment actually goes? Traditional clocking systems tell you who's present. Modern time trac...
Here's a question that keeps operations managers awake at night:
Here's a question that keeps operations managers awake at night: Your team is busy. But are they busy on the right things? Most businesses track who...
Is your customer support letting you down
Is your customer support letting you down? We see it all the time: Customers waiting hours for responses Support tickets getting lost in the chaos Te...
Customer disputes
Customer disputes. Lost paperwork. Delayed billing. If your logistics still rely on paper delivery notes, you're leaving money on the table. Electro...
Quick question for anyone managing deliveries or logistics:
Quick question for anyone managing deliveries or logistics: How are you proving that deliveries actually happened? If you're still using paper notes...
While everyone focuses on flashy customer-facing tech, your back office could be...
While everyone focuses on flashy customer-facing tech, your back office could be quietly draining profits. Finance, HR, and admin teams spend hours on...
Speed of innovation determines who leads and who follows
Speed of innovation determines who leads and who follows! John Chambers understood that disruption waits for no one. At MindRift, we help South Afri...
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